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Frequently Asked Questions
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Your FindLaw Local Consultant helps you assess your marketing goals and create a client-development program suited to your firm.
Your FindLaw Account Manager works with you after your site and marketing efforts are live, monitoring your website’s performance and helping you with day-to-day updates and questions about your FirmSite and other FindLaw solutions.
Contact your Account Manager by calling 1-855-281-8859, ext. 46510.
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What are the terms of my current contract with FindLaw and how can I get a copy of my contract?
For specific details of your own account, contact your FindLaw Account Manager at 1-855-281-8859, ext. 46510.
How do I find my login credentials?
Use the “Forgot Your Password?” Link on http://fsblogs.findlaw.com/mt.cgi.
How do I check the performance of my marketing?
Visit our INSIGHT performance analytics dashboard by visiting findlawinsight.com.
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Where can I learn about marketing trends?
One benefit of working with FindLaw is our deep knowledge of legal consumers and online marketing. Visit our Marketing Resources section to access our blog or to view the full collection of white papers, playbooks, webcasts and articles.
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For questions about your bill, call us at 855-281-8859 x69424.
Whom should I call with questions about my FindLaw bill?
For questions about your bill, call West Customer Service at 1-855-281-8859, ext. 69424 or contact them via email at firstname.lastname@example.org.
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