Tag: Intake

Our legal marketing experts share their best advice, how-tos, and insights—all in the name of helping you level-up your legal marketing skills.

September 26, 2014 | 2 min read

Get a Grip on the Client Experience

While not a common practice, taking the time to put yourself in your customers’ shoes can reveal a lot about your law firm’s intake process. Intake is what you do with the phone calls, emails and other prospective clients that come into your firm every day. While good intake practices might seem obvious…

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