Tag: Intake

Our legal marketing experts share their best advice, how-tos, and insights—all in the name of helping you level-up your legal marketing skills.

March 28, 2018 | 4 min read

Learning Intake Solutions from Across Industries

Businesses outside of the legal field know how good client intake leads to more sales and more volume. What can law firms learn from other industries?

March 14, 2018 | 3 min read

How Missed Calls and Bad Intake Could Tank Your Law Firm’s Reputation

There's a strong connection between your law firm's intake practices and your online reputation. Get a grip on the former, and watch the latter improve.

November 10, 2017 | 3 min read

Websites That Talk: Can Live Chat Get You More Business?

Legal consumers typically need to act fast. If you can engage that consumer in real time via chat, you’re more likely to get his or her case.

October 4, 2017 | 4 min read

What’s Your Law Firm’s Client Experience?

Today’s consumer has access to more information about your law firm in their front pocket than their parents could have gathered in a year. Thanks Internet! Does your client experience reflect this reality?

August 25, 2017 | 3 min read

How May I Help You? Phone Etiquette for the Modern Attorney

The way attorneys interact with people on the phone is very important to the health of your law firm.

June 16, 2017 | 4 min read

Closing The Sale: How Winning Attorneys Win Hesitant Prospects

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"Let me think about it" is not what you want to hire, but it's what most clients are likely to say. Here are some things to keep in mind as you move for the close.

May 10, 2017 | 3 min read

Is Giving Free Legal Advice a Waste of Time?

Most lawyers rue all the time and energy they pour into free legal consultations. Here are five things to remember so you can keep your chin up and continue delivering this customer-friendly service.

April 12, 2017 | 2 min read

Want to be a rainmaker? Patch the holes in your intake pipeline.

Intake issues you may not see could be causing your firm to lose clients right as they're ready to sign up. Here are a few ways to fix that.

April 7, 2017 | 2 min read

What Attorneys Can Control in Law Firm Marketing: Part II

Law firm clients do not behave in a linear, easy-to-capture fashion, but there are aspects of the legal client experience you can control.

November 23, 2016 | 2 min read

Three (Unexpected) Tips for Your Holiday Card

The law firm holiday card is a tradition that isn’t going away, and for good reason – it’s a chance to offer a personal touch in what can be a very transactional, needs-based business.

October 21, 2016 | 3 min read

More Clients through Better Intake

Think for a moment about how a legal consumer changes from an interested prospect to your client. The truth is that for every client that goes through this simple process, another falls through the cracks.

September 14, 2016 | 2 min read

Running A Small Law Firm In The Age Of Big Data

A massive amount of consumer information moves through the web each day. But for many small law firms, Big Data is out of reach.

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