Tag: Intake
Our legal marketing experts share their best advice, how-tos, and insights—all in the name of helping you level-up your legal marketing skills.
Learning Intake Solutions from Across Industries
Category: Lawyer Marketing Insights
Businesses outside of the legal field know how good client intake leads to more sales and more volume. What can law firms learn from other industries?
How Missed Calls and Bad Intake Could Tank Your Law Firm’s Reputation
Category: Lawyer Marketing Insights
There's a strong connection between your law firm's intake practices and your online reputation. Get a grip on the former, and watch the latter improve.
Websites That Talk: Can Live Chat Get You More Business?
Category: Lawyer Marketing Insights
Legal consumers typically need to act fast. If you can engage that consumer in real time via chat, you’re more likely to get his or her case.
What’s Your Law Firm’s Client Experience?
Category: Lawyer Marketing Insights
Today’s consumer has access to more information about your law firm in their front pocket than their parents could have gathered in a year. Thanks Internet! Does your client experience reflect this reality?
How May I Help You? Phone Etiquette for the Modern Attorney
Category: Lawyer Marketing Insights
The way attorneys interact with people on the phone is very important to the health of your law firm.
Closing The Sale: How Winning Attorneys Win Hesitant Prospects
Category: Events
"Let me think about it" is not what you want to hire, but it's what most clients are likely to say. Here are some things to keep in mind as you move for the close.
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Is Giving Free Legal Advice a Waste of Time?
Category: Lawyer Marketing Insights
Most lawyers rue all the time and energy they pour into free legal consultations. Here are five things to remember so you can keep your chin up and continue delivering this customer-friendly service.
Want to be a rainmaker? Patch the holes in your intake pipeline.
Category: Lawyer Marketing Insights
Intake issues you may not see could be causing your firm to lose clients right as they're ready to sign up. Here are a few ways to fix that.
What Attorneys Can Control in Law Firm Marketing: Part II
Category: Lawyer Marketing Insights
Law firm clients do not behave in a linear, easy-to-capture fashion, but there are aspects of the legal client experience you can control.
Three (Unexpected) Tips for Your Holiday Card
Category: Lawyer Marketing Insights
The law firm holiday card is a tradition that isn’t going away, and for good reason – it’s a chance to offer a personal touch in what can be a very transactional, needs-based business.
More Clients through Better Intake
Category: Lawyer Marketing Insights
Think for a moment about how a legal consumer changes from an interested prospect to your client. The truth is that for every client that goes through this simple process, another falls through the cracks.
Running A Small Law Firm In The Age Of Big Data
Category: Lawyer Marketing Insights
A massive amount of consumer information moves through the web each day. But for many small law firms, Big Data is out of reach.