Your FindLaw Account
Manage Your FindLaw Account and Website
We have made it easy for you to access all of the tools you need to manage your FindLaw attorney website and business accounts. Links, downloads, and FAQs about FindLaw and FindLaw accounts are available below.
Not yet a FindLaw Customer?
FAQs About FindLaw Accounts
How do I find my Account Manager?
Find your FindLaw Account Manager by calling 1-800-455-4565, ext. 46510.
How do I find my Local Consultant?
Your local FindLaw Consultant can help you define your strategic goals and business objectives for your online marketing program. Find your local Client Development Consultant by entering your zip code at the top of the page.
How do I request technical support?
Please e-mail your question to email@example.com or call 1-800-455-4565 ext. 45434 for assistance.
If you need email setup or password guides click here.
How do I pay my bill?
Access My Account (Registration is required the first time you log in. For assistance with registration, please call 1-800-328-4880, ext. 77420). Payments can be made online through My Account or can be mailed to:
West Payment Center
P.O. Box 6292
Carol Stream, IL 60197-6292
Whom should I call with questions about my FindLaw bill?
For questions about your bill, call West Customer Service at 1-800-455-4565, ext. 69424 or contact them via email at firstname.lastname@example.org.
For complete information about your account, including account balance and payment history, visit My Account. (To register for My Account, call West Customer Service at 1-800-328-4880, ext. 77420.)
What products and subscriptions does my firm currently have with FindLaw?
For specific details of your own account, please contact your FindLaw Account Manager at 1-800-455-4565, ext. 46510.
What are the terms of my current contract with FindLaw and how can I get a copy of my contract?
For specific details of your own account, contact your FindLaw Account Manager at 1-800-455-4565, ext. 46510.
I have been working with my FindLaw Local Consultant and now I have an Account Manager. What is the difference? Who should I contact with questions about my FindLaw account?
Your FindLaw Local Consultant helps you assess your marketing goals and create a client-development program suited to your firm. Your FindLaw Account Manager works with you after your site and marketing efforts are live, monitoring your website’s performance and helping you with day-to-day updates and questions about your FirmSite and other FindLaw solutions. Contact your Account Manager by calling 1-800-455-4565, ext. 46510.
FAQs About Managing a FindLaw Website
For FirmSites released after 12/1/2008
Access the FirmSite Publisher Tool (Log in)
For FirmSites released before 12/1/2008
Please refer to your initial launch-confirmation e-mail or contact your account manager for your access information.
FirmSite Publisher for Template FirmSites
Contact Technical Support or call 1-800-455-4565, ext. 45434
How do I post to my blog?
What are the article and press release submission guidelines for my Web Advantage subscription?
How do I obtain my login credentials?
Use the “Forgot Your Password?” Link on http://fsblogs.findlaw.com
How do I edit my firm and/or attorney profiles on FindLaw.com?
FindLaw.com Firm/Attorney Profiles
- Edit your current profile
- Create a new profile (pdf)
- Email your updates or completed form to FindLaw
How do I check my website traffic reports?
INSIGHT, FindLaw’s Performance Analytics Dashboard, puts compelling client lead and key traffic performance metrics at your fingertips. Whether you need a high-level snapshot or detailed metrics, INSIGHT is your single source to measure, monitor and evaluate your entire FindLaw online marketing program. http://www.FindlawInsight.com
How do I configure or troubleshoot problems with my email service?
Contact Technical Support or call 1-800-455-4565, ext. 45434.
How do I add or remove an email box from my subscription(s)?
Please contact your FindLaw Account Manager at 1-800-455-4565, ext. 46510.