Welcome to another post from our “Meet the FindLaw Team” series. “Meet the FindLaw Team” provides insight into the day-to-day lives of our colleagues. Today we feature FindLaw Web Designer Kathryn Heinz. Get to know Kathryn by reading about her experiences at FindLaw below.
What is your current title?
When did you join the FindLaw team / how did you get here?
I joined FindLaw in July of 2006. Earlier that spring, I attended a job fair at the Minneapolis Convention Center that was aimed at college students and recent graduates; FindLaw had a booth at this fair. Having never heard of Thomson Reuters, which was Thomson West at the time, I stopped by the booth to learn more about the company and to see if they had any design internships or job opportunities. A few weeks later I was asked to come to Eagan for an informational meeting which turned in to an interview. Later that week, I was offered a job. I was one of the first two associate designers that our company had, and there have been many more since.
What interests you most about lawyer marketing or your functional area?
Initially, I was mainly interested in learning about the specific areas of law via conversations with clients; however, I have become increasingly more interested in how our company chooses to expand in the legal market, for example, going mobile. I am also fascinated with FindLaw’s global growth in the UK and Canada, and the similarities and differences in their laws and language and our own.
What activities does your work day typically involve?
My job is very client centric, like other customer operations positions. Each day I have at least one call/interaction with a client, whether it is a scheduled call where I interview a client about his/her wants and needs relating to design, a call where the project manager and I present the design to the client on an impromptu basis, or a development call where the project manager, writer and I present our creative solutions to the client at a predetermined time. The rest of my day is spent designing new layouts, revising designs based on client direction and preparing my designs for our development team so that they can make a working website out of our ideas. Other activities that are potentially part of my day include: design team meetings, critiques, and cross-functional meetings in order to discuss a new product or idea.
What are your interests outside of FindLaw?
Outside of FindLaw I enjoy traveling, (especially overseas) playing soccer, training for triathlons, and painting.
— Compiled by Tanya Roth, FindLaw Portal Team