FREQUENTLY ASKED QUESTIONS

Getting Started

Q: How do I log-in?
A: Go to http://reports.findlaw.com and enter your Username and Password.

Q: What if I lose or forget my password or log-in information?
A: If you have lost or forgotten your password, simply e-mail or call your Account Manager and we will provide you with this information. If you do not know the name of your Account Manager, call 1-800-455-4565 ext. 67806 or e-mail us at west.fse-f@thomson.com.

Q: Where is the online help guide?
A: On every page of the FindLaw.com Traffic Reporting System, you will see a box in the upper right hand corner with a question mark inside it. Click this box and you will be taken to specific information about the page you are currently viewing.

Q: Who should I contact if I have questions?
A: If you have questions, contact your Account Manager. If you do not know the name of your Account Manager, call 1-800-455-4565 ext. 67806 or e-mail us at west.fse-f@thomson.com.

Call or E-mail Us!

Sales, Service and Products
(866) 443-4635, ext. 67806
E-mail

Billing Issues
1-800-455-4565, ext. 69424
E-Mail


HEADQUARTERS: 610 Opperman Drive | Eagan, Minnesota (MN) | 55123 | 866-443-4635 - sales and service | E-mail Us